Allergies and intolerances: what Verdish does, and what it cannot do

Version 1 — effective 24 October 2026

1. The essentials

Verdish helps you set aside recipes that contain what you cannot eat. It does not replace reading labels, your own judgement, or a doctor's advice.

If you have an allergy, and all the more if it is severe: check every ingredient yourself, every time, before you cook and before you eat.

Verdish does not guarantee that a recipe or a dish is free from an allergen.

2. What the app does

• You tell the app which of the fourteen allergens covered by European labelling rules you are allergic to: gluten, crustaceans, eggs, fish, peanuts, soya, milk, tree nuts, celery, mustard, sesame, sulphites, lupin and molluscs.
• The app sets aside recipes in which an ingredient contains an allergen you have declared: butter for milk, peanut butter for peanuts.
• If you have declared an allergy and the app does not recognise an ingredient, it sets aside the recipes that use it, to be on the safe side.
• When a food in your fridge matches a declared allergy, the app tells you.

3. What the app cannot do

• It does not read labels. The app recognises foods in a photo, then relies on a general list of ingredients. It does not know what is in the particular product in your cupboard: two products with the same name can contain different ingredients, and a manufacturer can change a recipe.
• It does not set aside products whose ingredients vary between brands. A cured meat, a loaf of bread, a sauce or a ready meal can contain an allergen from one manufacturer and not from another. The app cannot know which: it does not set them aside. Only the label on the product in your hand can tell you.
• It does not take traces into account. A "may contain traces of…" warning depends on each factory and each brand. The app does not know it and filters nothing on that basis.
• It doesn't know your leftovers. For a dish you've already cooked, it only sees the main ingredient ("cooked rice", "cooked chicken"), not what you added to it. You know better than it does what's in there.
• It can be wrong about what it sees. Foods are recognised by artificial intelligence. It can mistake one food for another, or miss a food that is hidden, wrapped or poorly lit.
• Recipes are written by artificial intelligence. The app checks them before showing them to you, but a mistake is still possible.
• It only knows the fourteen allergens on the list. An allergy to any other food is not taken into account. If that applies to you, check every recipe yourself.
• It does not know your kitchen. The app cannot know about a utensil, a chopping board or an oil that has touched an allergen, or about anything you add to or swap in a recipe.
• It gives no medical advice. Verdish is not a medical device and does not replace a doctor, an allergy specialist or a dietitian.

4. What we ask of you

• When you add an allergy, the app asks you to confirm that you understand its limits: "I understand: the app sets aside ingredients that contain my allergens, but it doesn't know brands or traces. I always check the labels." Without this confirmation, your allergies are not saved. The date of your confirmation and the version of the text you confirmed are kept with your profile; if the text changes, the app will ask you to confirm it again.
• Read the label of every product, every time you cook, even if you know it well.
• Read through the recipe's ingredient list before you start.
• Keep your allergies up to date in your profile.
• If in doubt, do not eat the dish.
• If you have an allergic reaction, call the emergency services straight away: 112 in the European Union, 911 in Canada, 144 in Switzerland.

5. Your allergies are health data

Your allergies are used for one thing only: filtering your recipes. They are stored only with your agreement, which you can withdraw at any time by deleting them from your profile. The date on which you confirmed the app's limits (§4) is kept with your profile, and deleted with it. The privacy policy has the details.

6. Responsibility

Verdish is a cooking aid. You remain responsible for what you cook and what you eat, and for checking that every ingredient is right for you.

Nothing in this notice limits the rights the law gives you as a consumer.

7. Reporting a mistake

If the app has suggested a recipe containing an allergen you had declared, write to us straight away at support@verdish.fr, with the name of the recipe. We aim to reply the same day.